Data Protection

RC24 Privacy Policy — Your Data is Completely Safe with Us

This Privacy Policy clearly explains how your personal data is collected, stored, and protected on the rc24 platform. Please read it carefully before using the platform.

Last Updated: January 2026  |  Applicable to: https://rc24.im
SSL 256-bit
Encryption Protection
Zero Sharing
Not Sold to Third Parties
24/7
Data Security Monitoring
Full Control
Your Rights Over Your Data
Key Points

RC24's 6 Core Principles of Privacy Protection

We believe your data belongs to you alone. That's why rc24 adheres to a strict privacy policy to keep it that way.

Confirm

Minimal Data Collection

Rc24 only collects data that is strictly necessary to provide its services. We do not request or retain any personal information beyond what is needed.

Secured

SSL Encryption

All data transfers are secured with 256-bit SSL encryption. Your information remains unreadable to anyone until it reaches our servers.

Confidential

No Third-Party Sharing

Your personal data is never sold or transferred to advertisers or third parties. It is not shared with anyone except where required by law.

Rights

User Controls

You may view, update, or request deletion of your stored data at any time — completely free of charge.

Transparent

Scheduled Data Deletion

After account closure, your personal data will be permanently deleted from our systems within the designated retention period.

Caution

Immediate notification in the event of a data breach

In the event of any suspected breach of your data security, we will notify you immediately and take all necessary steps to address it.

01

What Data We Collect

When you register and use services on the rc24 platform, we collect certain personal information. This collection is fully transparent and solely intended to improve your experience. We never collect unnecessary or sensitive data.

Data Type Example Why We Need It
Identity Information Full name, date of birth, national ID number To complete KYC verification and confirm your age
Contact Information Mobile number, email address For account verification and notifications
Financial Information BKash/Nagad number, transaction history For secure payment processing
Technical Information IP address, device type, browser information To ensure security and prevent fraud
Usage Data Betting history, login times, preferred games For service improvement and personalization

Your consent is obtained each time any of the above information is collected. If you choose not to provide certain information, the related service will be unavailable to you — though this will not affect your access to other services.

We will never ask for your bank account password, credit/debit card PIN, or any OTP. If anyone requests such information, it may be fraud — please notify us immediately.

02

How We Collect Your Information

Rc24 collects information through several methods. Every approach is fully lawful and transparent — we never collect data covertly or without your consent.

  • Direct Registration: When you create an account with rc24, the information you provide in the registration form is collected.
  • KYC Verification: Information is extracted from documents uploaded for identity and age verification.
  • At the time of transaction: Payment details are automatically recorded during deposits and withdrawals.
  • Cookies & Browsing: Technical data is collected via cookies while you browse the platform.
  • Support Contact: When you contact our support team, a record of that conversation is retained.
  • Third-Party Verification: Authorized third-party services may be used for identity verification as required by law.

All data is collected over HTTPS connections. A padlock icon in your browser's address bar confirms the connection is secure.

03

How We Use Your Information

Rc24 never sells your information to third parties for commercial purposes. We use your data only for the specific purposes listed below:

  • Account Management: To create, verify, and keep your account secure.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To resolve your issues quickly and effectively.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Legal Compliance: To comply with applicable laws and the requirements of regulatory authorities.
  • Service Improvement: For analytical purposes to improve your experience on the platform.
  • Personalized Offers: To show you relevant promotions and offers based on your preferences (with your consent).

If you'd prefer not to receive personalized marketing messages, you can turn off marketing notifications in your account settings or email us at support@rc24.im.

04

Data Storage & Security

Rc24 uses industry-standard, cutting-edge technology to keep your personal data secure. Our servers undergo regular security audits.

  • Encryption: All stored data is protected with AES-256 encryption.
  • Restricted Access: Only authorized rc24 staff are permitted to access your data.
  • Regular Backups: Regular encrypted backups are maintained to prevent data loss.
  • Firewall Protection: Multi-layer firewalls are in place to prevent unauthorized access.
  • Data Retention Period: After account closure, data may be retained for up to 5 years for legal purposes, after which it is permanently deleted.
  • Two-Factor Verification: Two-Factor Authentication (2FA) is available to add an extra layer of security to your account login.

Our servers are hosted in secure data centers outside Bangladesh. All data transfers are encrypted in accordance with international standards.

05

Sharing Information with Third Parties

Rc24 does not share your information with anyone for commercial purposes. However, limited sharing with specific third parties may occur where necessary to operate our services:

  • Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive the necessary information to process transactions.
  • KYC Partner: Limited information is shared with authorized KYC service providers solely for identity verification.
  • Legal Authorities: Information may be disclosed in response to a court order or a valid request from a law enforcement authority.
  • Technology Provider: Cloud hosting and technical services are provided by partners bound by strict confidentiality agreements.

In each of the above cases, third parties are bound by strict confidentiality agreements and are not permitted to use or share your data for any other purpose.

Rc24 never shares your information with advertising companies, data brokers, or other betting platforms.

06

Cookies & Tracking Technologies

Rc24 uses cookies on its website and app. Cookies are small text files stored in your browser that help enhance your experience.

  • Essential Cookies: Required for login sessions and platform security. Disabling these cookies may cause the platform to malfunction.
  • Functional Cookies: Used to remember your preferred language and settings.
  • Analytics Cookies: Anonymous analytics are collected to understand how the platform is used.
  • Cookie Controls: You can disable non-essential cookies from your browser settings.

A cookie consent notice is displayed on your first visit to rc24. If you decline, only essential cookies will be active.

07

Your Rights

As an rc24 user, you have the following rights over your personal data. These rights are free to exercise and can be invoked at any time.

Right to Access

You may submit a request to view the personal information we hold about you.

Right to Rectification

You can request corrections to inaccurate or outdated information at any time.

Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You have the right to obtain a copy of your data in a machine-readable format.

Right to Object

You may object to your data being used for marketing or analytics purposes.

To exercise any of the rights listed above support@rc24.imto send us an email. We typically respond within 30 business days.

08

Children's Privacy

Rc24 is strictly for individuals aged 18 and above. We never knowingly collect personal information from minors.

  • Age is verified at registration, and users under 18 are not permitted to create an account.
  • If we become aware that a minor's information has been collected, it will be deleted immediately and the account will be closed.
  • If you believe your child has created an account on rc24, please contact us at support@rc24.im.

Responsible gaming is our priority. We are always vigilant about protecting minors. For more information, visit our Responsible Gaming View page.

09

Policy Updates

Rc24 may update this Privacy Policy as needed. We will notify you before any significant changes take effect.

  • The date of any changes will be clearly noted under the "Last Updated" section at the top of this page.
  • For significant changes, advance notice will be sent to your registered email or mobile number.
  • Continued use of the platform after any changes have taken effect will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may close your account — any remaining balance will be refunded to you.

To request a previous version of our Privacy Policy, contact us at support@rc24.im. We retain versions from the past 2 years.

10

Contact

If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to us directly. rc24's data protection team is available 7 days a week to assist you.

  • Email: support@rc24.im
  • Live Chat: Log in to the platform and reach us via live chat.
  • Response Time: Usually within 24–48 hours.
  • Language: Support is available in both Bengali and English.

This Privacy Policy Version v2.1 | Effective Date: January 2026 | Next Review: July 2026

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Your data is secure — get started with confidence!

You've read rc24's Privacy Policy — now you know exactly how your data is protected. Sign up and enjoy betting with a welcome bonus.

Betting is prohibited for those under 18. Please gamble responsibly.

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